Shipping Policy
This policy applies to orders within the USA . It is designed to ensure that you are clearly informed about our shipping procedures. By ordering from our store, you accept the shipping terms described below.
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A. SHIPPING COSTS
We are pleased to offer FREE shipping on all orders — no minimum purchase required.
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B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
• Handling Time: 1–3 business days (Monday to Friday).
• Transit Time: 7–15 business days (Monday to Friday).
• Order Cut-Off Time: 2:00 PM (GMT+1).
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C. DELIVERY TERMS
We use trusted local and international carriers such as PostNL, UPS, and DHL to ensure reliable delivery.
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D. CHANGE OF ADDRESS
If you need to change your shipping address, please contact us within 24 hours of placing your order.
Once your order is in transit, we can no longer change the delivery address.
📩 contact@goalwear.co.uk
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E. CANCELLATIONS
You can cancel your order before it is dispatched. If it has already been shipped, please refer to our Refund Policy.
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F. PARCELS DAMAGED IN TRANSIT
If your package is visibly damaged, please refuse the delivery and notify us immediately.
If you receive a damaged parcel, contact our support team with photos of the package and contents.
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G. MANUFACTURER DIRECT SHIPPING
Some items are shipped directly from our manufacturing partners. Please note the following:
1. Shipping Method: Standard economy services.
2. Processing Time: 1–3 business days.
3. Shipping Time: 7–15 business days.
4. Tracking: You will receive tracking information by email after dispatch.
5. Delays: We’ll keep you updated if there are any delays beyond our control.
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H. INTERNATIONAL ORDERS
This shipping policy mainly applies to the USA . International customers may be subject to customs duties, taxes, and longer delivery times. You are responsible for complying with your local import regulations.
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I. TRACKING INFORMATION
Once your order has shipped, you’ll receive a tracking link via email. If you have any issues, please contact us at:
📩 contact@goalwear.co.uk
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CONTACT INFORMATION
👤 Support Hours: 9:00 AM – 5:00 PM (GMT+1)
📞 Phone: +1 217 714 0988
📩 Email: contact@goalwear.co.uk
Our Office Address:
📍4566 Maybank Highway, Wadmalaw Island, SC 29487, USA
